Print Manager Plus will start to display these items in AD when they print for the first time. Print Manager Plus will look up the User, Group and OU data and add it to the database. They will start to display on the interface when printing for the first time. Over time you will start to see more Users, Groups and OUs.
I don’t want to wait for Print Manager to sync from AD so how can I import everything now?
Click Here to read the article: How to import Active Directory users into Print Manager Plus.